IT Support for Nottingham businesses


We are an established IT Support company based in Nottingham. We understand that different businesses have different priorities when it comes to IT Support & IT Services.

We understand Small Businesses and their IT Support requirements and our commitment to service levels for our customers is our highest priority. We constantly review our clients to ensure they are receiving the best possible IT Support from our team and encourage feedback on a job well done.

Our IT Support team are all very friendly and they know how to talk to you on a level which you understand, whether you are familiar with IT or not.

Whilst dealing with so many Nottingham based businesses and also small businesses locally and nationally we have come across several frequent issues which are often mentioned about other IT support companies or problems they face with their internal IT systems. Here are a few of the common issues:

  • Our IT support company ties us in to long term Support contracts

  • At Pyranet we no longer require new clients to commit to lengthy contracts. In fact we are that confident that you will continue to use us because of our fantastic support that we only ask you give us one months notice to cancel at anytime from the start of the agreement.

  • We aren't confident in our server backups. We aren't sure if we could recover if something did go wrong.

  • We use the most modern and reliable techniques to provide disaster recovery options for your business which work. Again we are that confident they work we can even prove it to you by doing a real disaster recovery demonstration of your own server.

  • Our current IT Support provider constantly have none technical staff answer calls and take messages.

  • Our IT support team are all technical specialists who deal with problems on a daily basis. When you call our IT Support helpdesk you will speak to a technical expert as we always ensure there is someone to take your call within office hours.

  • Are you a Microsoft Certified Partner and what does this actually mean to us as a client?

  • Firstly, yes we are a Microsoft Certified Partner. Basically this means we get the most up to date information about Microsoft products, security issues etc before they release this to the public. It also means that we have direct access to a Microsoft's own advanced technical support should we ever need it (we rarely do). It also ensures that our staff receive the best training for the most modern Microsoft packages.

    That's why we are Nottingham's number 1 choice for IT Support!

    IT Support Nottingham

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