It is quite common for IT Managers or small IT departments to feel overloaded or having to take on tasks which they might not have the relevant experience or confidence to complete.

Pyranet provide a convinient and cost effective way to address the issues below:

• A lack of confidence or relevant skills to take on large scale projects such as Server overhaul or virtualisation
• Problems caused by IT staff on holidays or absent through sickness
• A resignation of a key IT staff member which might leave the team short of resources
• Inability for internal IT teams to keep in touch with the latest technology due to being focused on current tasks

We recommend that all businesses with internal IT Departments make steps to integrate a 3rd party support provider into the business to allow for a simple and comprehensive ability to take the reigns in any of the events above. We often arrange for regular visits in these cases for a management level engineer who will not only understand the technical aspects but also will understand the aims and focus of the business. We can also get involved in IT Budgets or dealing with contractors.