Here are just a few of the Client Testimonials we've received:
Tecserv UK Ltd
Nottingham
As the General manager of a rapidly expanding company, I need an IT support company to solve all my IT issues quickly, efficiently and at a reasonable cost. I can honestly say that the Pyranet team do all of that and more. They go that extra mile and have even worked out of office hours / weekends to make sure we're completely satisfied.Their remote support is superb - tell them the problem, they take over your pc and sort it - all our staff feel at ease talking to them as they explain everything in terms we understand and don't go all 'techno and geeky' on us - they just get on with it and get my staff working again.
Cost is always an important factor and considering the service we receive, I know we get very good value for money.
They also give good sound advice. They don't sell you what you don't need but they do prepare you for future requirements.
I'm delighted with the service we receive and would be happy to recommend them to others.
Neil Berrisford (General Manager)
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F.G. Skerritt Ltd
Nottingham
F.G. Skerritt Ltd have used Pyranet UK for a number of years to provide 2nd line support to our inhouse IT department.Within the time we have been dealing with Pyranet they have assisted with some very large IT
projects including an office relocation which involved a major Server & Network move. We found
that this went exactly to plan with no disruption to business continuity.
Not only do Pyranet provide a great level of experience but their staff are always friendly and
honest. It is refreshing to deal with an IT company who not only show great depth of knowledge but
can also talk to our staff in plain English.
Pyranet are contracted to provide a regular system health check to ensure that our systems run
reliably with minimal downtime and disruption. They also provide us with an ad-hoc helpdesk
service for emergency situations.
They have also been involved with our disaster recovery planning and Virtualisation of our servers.
This has allowed us to be confident that we can recover from any situation quickly and easily.
Server Virtualisation has enabled us to constrain our hardware costs whilst expanding our systems.
I would be happy to recommend Pyranet UK to any business who requires a reliable IT support
service.
Andy Wade (IT Manager)
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Kyoshin Europe Ltd
Mansfield
Since Pyranet have taken over the IT duties for our company, we have had no further problems and have experienced zero downtime. The response time has been excellent whenever we needed help with any Server or IT work that was needed.The service from Pyranet has been excellent, A+. I would recommend them to any company in need of IT Sales & Service.Bill Stafford (General Manager)
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EMICS Calibration Ltd
Nottingham
We have dealt with Pyranet UK since 2005. During this time they have eradicated numerous networking problems, Pyranet actually managed the installation and expansion of a complete new network.Pyranet are always rapid to respond to any of our needs and even work remotely on our system or even individual workstations to resolve problems within minutes of us reporting them.
Pyranet have also acted as consultants helping us to implement new systems, including a telephone system, complete web based management system and off site back up.
The workstation spam filter has been a godsend in eradicating hundreds if not thousands of unwanted spam e-mails. We would not hesitate to recommend Pyranet to any company.
Simon Moss (Managing Director)
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Ashgate Roofing Systems Ltd
Nottingham
I confirm that we have used Pyranet UK for IT support and we have also purchased both hardware and software through them. They have provided our business with excellent support and consultancy. They are always on-hand and easily contactable. Their work has dramatically increased the performance and usabillity of all our IT equipment. I can confidently recommend Pyranet UK Limited as a solid and reliable supplier, and experts in their field.Andy Fell (Managing Director)
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East Midlands Finance Ltd
Newark
I would like to say a very big thank you for all your help, guidance and patience when our computer equipment was installed in our new premises recently, together with your assistance over the past few months. Your expertise certainly showed through and has helped to make our company more efficient, and cut down our time when completing tasks with alternative ideas that you passed on. I wish you all the very best of luck in the future and will certainly have no hesitation in passing on our recommendations.Caroline Wilson (Finance Specialist)
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Recresco Limited
Kirkby-in-Ashfield
We use Pyranet to supplement our internal IT department. We have always found them to be knowledgeable and hardworking with a flexible approach when providing solutions. In brief we have not yet had a problem they couldn't solve!Simon Etches (Executive Administrator)
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Birch Print
Ilkeston
I thought I should write to express my thanks for your efforts in understanding and providing a solution to my companies IT requirement.The IT world is very confusing and one can often be 'taken for a ride' with equipment and processes which are not required. Over the last few years you have earned my trust to a point that we can discuss an issue and agree on an implementation plan without the need to be consulting elsewhere as I know I can rely on your advice, as you have proven yourself time and again.
The final thing which is worthy of note is the team which you are building up. Previously, I've had IT companies who have no team structure and each engineer came in and corrected an issue in a way they saw fit, there was no continuity. With Pyranet, you have again proved that, even when, as my main contact, you are not available, the team has records of my company available and can accurately provide assistance based on knowledge of my system and the way you as a company have set it up.
Thanks for your efforts over the last three years, you have become part of my team and one which I can rely on.
Nigel Birch (Managing Director)
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The Duchess Movie
Derby
Thanks so much for all your help & IT Support with "The Duchess".Helen & The Production Team
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Technology Offshore Onshore Ltd
Mansfield
We confirm that we have dealt with Pyranet UK since April 2005 on a requirement for Information Technology support and advice. We have also used Pyranet UK as a hardware and software supplier and have found their prices to be very competitive. Pyranet UK are currently our preferred IT support company who, when requested have responded quickly and positively to any problems requiring attention. Initially Pyranet UK spent some time clarifying our systems and individual PC's they then installed various applications optimizing our network. As a result our computer network and systems are more stable and operate more efficiently and speedily.
The Pyranet Engineers have the ability to talk our staff through issues that can be resolved quickly over the phone in clear precise instructions. Because of their expertise and professionalism we have also allowed Pyranet UK to access our systems remotely which cuts down on time and effort when a problem arises, which means less travel by their engineers and less waiting time on our behalf.The result of all this is we not only have an efficient system but an overall reduced costs. We have no objections in recommending Pyranet UK to any business requiring Hardware, Software or IT Support Services.
Robert McGibbon (Technical Director)
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East Midlands Ceramics Ltd
Nottingham
At East Midlands Ceramics we have become more and more dependant on the IT systems that have become essential to the operation of our day to day business. Company growth and subsequent business needs have led to a dramatic increase in computer hardware and software systems, and although we have some in-house IT know-how, the requirement for more technical expertise has become obvious. Contact with other businesses through e-mail and the internet, and the need to establish better business links with our other company business units in Nottingham and Leicestershire, has presented us with specific issues to address. With this increasing dependency on all matters IT, the importance of finding the correct service provider has became crucial.
We wanted to find a company who not only had the IT expertise, but who could understand our current business needs whilst also appreciating future requirements. These would encompass everything from local computer setup, networking, e-mail facilities, restricted internet access, wan, telephony / VoIP (Voice over IP) issues and most importantly, what must accompany all of these - security of systems and company data.Fortunately, East Midlands Ceramics were recommended Pyranet IT Services as a company to approach for help.
From the very beginning, they fully understood what we needed and their breadth of knowledge was obvious. Although the issues were technically involved, they always explained matters to ensure we understood the issues and implications. This in turn allowed us to assess and make a balanced decision bearing in mind monetary budgets. We could not be happier with the excellent service received to date from Pyranet and feel confident they will be more than able to provide us with the advice, help and IT support for the future.
Alan Langeveld (IT Manager)
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