Assisted IT

All of the IT managers and IT teams we support have benefited from the experience we have gained from the vast number of years our team has spent working in the IT industry and the issues we have encountered with other clients.

We do not aim to take over the IT Manager’s job – merely provide support for IT Managers so they have the additional help needed to do their job better. We complement the IT department and can assist with:

    • Strategic planning
    • Risk assessment
    • Implementation of large scale projects

Getting advice from someone who has been there and done that before helps to build confidence and ensure projects run smoothly. When a project is not quite going to plan  it can speed progress to have access to an expert. If you are embarking on a new project you might need some advice on which direction to go. Pyranet are able to offer that advice and support you through the entire project, through good and bad. 

The IT manager benefits from a transfer of knowledge and on the job training; while the company benefits from the cost and time saving efficiencies we can deliver. We use our vast experience in the industry and knowledge of other similar situations to give your business the best possible solutions. We will even make sure that you IT Manager can take a break as we will cover his time off as part of the Assisted IT Support plan. 

We work as part of the IT Team to develop a robust Assisted IT plan and IT support service to ensure the company has an IT infrastructure that is fit for purpose, and user support desk services are fast and efficient.

If you have any questions regarding Assisted IT Support do not hesitate to contact Pyranet using the form below or calling 0115 8 24 25 26.